We’re very thankful for Vacationland and their incredible staff! They made the process of buying our camper so easy! Special thank you to Mike Curtis for teaching us all about our camper and getting it ready for us, Caroline for making the paperwork a breeze, and Joel for everything else!
Joel was very helpful with our trade up. Very easy to work with and we were dealt with fairly. We have also had some interaction with the service dept and they go above and beyond to resolve any issue in a timely manner. Due to that interaction we have had with sales and service, vacationland is our only option for any future needs.
I happened across Vacationland RV in Big Rock on complete accident last week and ended up buying a Casita trailer they had on consignment. From my initial conversation with them there was zero pressure and I was given freedom to inspect the trailer without being babysat by their sales staff (By the way, big shout out to Marisol and Joel and ultimately Carolyn who wrapped up the paperwork with me today????). Also-I can’t skip offering accolades to their preparation/maintenance staff and Mr. Curtis who ran through all the systems with me on my trailer. He was very thorough and knowledgeable. Overall-I’m very satisfied with the whole business end of this purchase and would recommend anyone to take a look at Vacationland as a potential resource for buying an RV or seeking out any of their other services.
Bought my first camper trailer at Vacationland. Marisol made the sale process easy and seamless. Mike walked me through the camper explaining in detail all the inner workings. Finally, a pleasant sit down to finish the paper work with Dave. Everyone was friendly and professional. I wouldn’t hesitate to shop Vacationland in the future.
The entire staff was patient and helpful in helping us buy our first RV. Over nearly 10 years of looking at Vacation Land they never forgot us or pressured us in anyway. Very nice people to work with. The best.
we just purchased our fourth travel trailer form vacationland rv … these folks are the best joel, david, mark …. there’s a saying OL SKOOL SERVICE …..
i’m guessing if you did a google search for OL SKOOL SERVICE … vacationland rv would be at the top of the page …. big dealers and small dealers all could do themselves a favor and use vacationland rv’s business plan as a model ….
Joel and marisol were both very helpful and spent a lot of time assisting us with our choice. We traded in our older 30’ trailer for a new 25’ one. It is a lighter unit and much lighter decor inside. It has 2 doors which was hard to find with a smaller trailer. We are very happy with our choice and the dealership.
Good place to shop for RV
My husband and I recently bought our first Aliner camper from Vacationland and we could not have been more excited about the friendliness, professionalism and promptness of everyone we dealt with at this dealership. It was a first class experience and everyone there truly cared and it showed! Will recommend and return. Thank you!
OMG! Everyone is so knowledgeable and helpful. This was our first travel trailer purchase and Everyone at Vacationland was so helpful Marisol and Joel and the service crew made you feel so comfortable Just a great place ! Thank you for all your time guys!
We travelled from WI to buy our first aframe Aliner camper from vacationland. Joel was so helpful answering my questions before we arrived! He responded quickly and was so kind. When we arrived, the staff helping us orient to the camper and installing our break controller were excellent. Very informative and patient with our questions. They were also accommodating of us bringing our dog and baby. Thank you Vacationland staff!
Everyone here was amazing, they’re all kind and very informative. I will highly recommend to family and friends! Thank you, Marisol, Carolyn and Andrew for a great experience, we love our little Bushwacker Plus 15 DS!
Since purchasing my Aliner Scout Lite last month I have been very pleased with my little camper. My salesman, Joel, was very on top of contacting me as I was searching for my perfect camper. Together we came up with a great solution for me.
Needed a surge protector for 30amp and ot was in stock. Great service!
Every department at Vacationland did a super job. No pressure by sales staff to make a decision, just helpful with information. From purchase to walk-through and delivery everyone was professional and pleasant. Even had a prompt return phone call from service department to answer a question on day of delivery. They will continue to get my business.
We came from Ohio to make our purchase. Everyone in the process of the purchase of our camper was great. The salesman communicated very well over the phone, with emails, and in person. The service man took very ample time to review and teach the operations of the unit. The finance lady was friendly, professional and thorough. It is a well-run operation.
Thank you Vacationland.
We had a great, no pressure experience at Vacationland. We shopped for several years before landing on a camper that was right for us. Joel always remembered us, patiently answered our many questions, and never tried to sell us anything which we really appreciated. We are glad to have finally given him some business after all the time he spent with us. We are newbies to camping so he’s done a lot of educating as well. Everyone at Vacationland is kind, easy to work with, and down to earth. We will be customers for as long as we are campers!
I can’t rave enough about the AMAZING experience we had with Vacationland. From the no pressure browsing experience, to purchasing and trade in. They made every step a breeze. We walked away with our dream camper and are looking forward to the amazing trips in our future! You won’t be disappointed going with Vacationland, their staff are knowledgeable, kind and genuine. Thank you for such an amazing experience!
Joel and Marisol were very knowledgeable and helpful. The service department was great getting our trailer ready and even moved the spare to a much better location on our No Bo 16.1! 5 Stars!!!!!!
We bought our first RV this week. While we love our new camper, we were left delighted with the sales and delivery processes. Joel made the buying experience fun and easy with no hassle and no surprises. When we picked up the camper, Mike Curtis spent several hours walking us through every detail and shared many helpful best practices. Thank you Vacationland team for a great experience.
Joel left us to casually look at the rv’s , returning periodically to answer any questions we had. There was no pressure which made it a very pleasurable buying experience. When we picked up our rv, they explained in great detail everything about our rv. I would highly recommend Vacation Land to anyone looking at purchasing an rv.
We purchased a 2019 Coachman Freedom Express 192RBS in July. Could not be happier. No pressure on the sale. Joel was helpful and informative. Ken from service was fantastic when we had follow up questions. Great place, I would be happy to buy another travel trailer from them in the future.
Excellent experience! Joel did a nice Job on the whole Transaction. Service guy was very thorough in explaining how everything worked in the Trailer.
Vacationland treated us beyond expectations. Mark, Mike, Marisol, Andrew and others went above and beyond. There were issues with the camper and they made sure they were fixed. The real issue was when we tried to hook the camper uo to leave There was an issue with the electric brakes. The took a couple of hours to try and figure it out. They isolated the issue so I could have it fixed. These people are top notch.
Me and my husband just purchased our camper from Vacationland and omg what an experience and we want to thank everyone for the greatest service that we have ever experienced and no more camping world because Vacationland is our to go to place for our next camper and also they offer discount storage and services for lifetime of owning the camper. Thanks Andrew and Joel and the owner Dave for this great experience.
This was the greatest experience that I have ever had at buying a camper. I will not look any further when I am in need of another camper. Thanks Joel and the shop for going over every inch of the camper with me. What an experience that I’ll never forget, thanks guys.
Very helpful and friendly. Doing business with them is a pleasure.
We bought a KZ Escape Hatch 20 from Vacationland and it was absolutely painless. We aren’t new to camping or trailers but the KZ was the largest we’ve ever owned. No sales pressure. Marisol, Joel, and Dave were very helpful on the sales side. The tech guys walked us through everything we didn’t know, like water heaters, black water, awnings, and the towing stabilizer.
A nice place to do business with.
I have to say that I have never met a nicer person than Kristy at Vacationland RV. She went above and beyond to help me with my trailer. She was so kind, friendly and helpful. She is a total asset to this company. I also want to thank Ken and the other service people in the shop. They were all very very courteous and friendly. They all treated me with respect. I love these people. I highly recommend this company for any work that you need done on your trailer or any other issue. They all are truly wonderful people. Thank you Vacationland RV.
Everyone was amazing! We are first time trailer owners and Joel and Marisol were so very patient with all our questions. Very low pressure but always available. It was a great experience.
We had a fantastic experience. Our sales rep, Joel, allowed us time to browse all of the Aliner campers and showed us other campers that our vehicle could tow. After taking time with specs and the process, we felt extremely comfortable making an informed decision that led to us picking our Aliner. Pricing was very fair.
The service department took the time to show us how to operate the camper and answered all of our questions. They assured us to contact them if we needed help.
The financial arrangements went very smooth. We sincerely thank everyone at Vacationland for a great experience! Happy trails!
Excellent buying experience at Vacationland! We met with Joel, who showed us the RVs that would work with our vehicle. He answered all of our questions and also allowed us time to explore on our own. We never felt pressured. When we picked up our RV we were given a thorough walk through with Kendall. He was patient and answered all questions us newbies had. I highly recommend this dealership for anyone in the market for an RV dealer.
The most wonderful buying experience. I was so impressed at Vacationland RV from the moment we met Joel. He showed us the perfect camper, meeting our needs and gave us a very fair offer. From the moment we decided to buy, Joel and then the staff at Vacationland made it an effortless and wonderful experience. We truly feel we are in good hands not only on the initial purchase, but for our future use and maintenance. It is so nice to know that this type of value in sales and service still exist.
A Fantastic Camper Buying Experience!
I recently purchased a camper at Vacationland in Big Rock Illinois, and I must say it was an incredibly satisfying experience from start to finish. From the moment I stepped onto their lot, I knew I was in great hands with Joel Z.
The staff at Vacationland was exceptionally knowledgeable and friendly. They took the time to understand my specific needs and preferences, ensuring that I found the perfect camper for my adventures. Whether it was answering questions about different models, discussing features or options, or giving helpful tips for maintenance, their expertise was invaluable in making an informed decision.
What truly set Vacationland apart was their commitment to customer satisfaction. Their team went above and beyond by guiding me through the entire purchasing process, ensuring that I had the necessary paperwork in order and assisting with any logistical considerations.
During negotiations, Joel Z. demonstrated utmost professionalism. He was transparent about pricing, offering fair deals that made purchasing my dream camper a reality. His dedication to ensuring my satisfaction was evident at every step.
Even after the purchase was complete, the entire staff at Vacationland continued to provide exceptional technical and post-sales support. Their friendly staff was readily available to address any inquiries or concerns, making me feel highly valued and supported as a customer.
In addition to their exemplary service, the quality of the camper I purchased has truly exceeded my expectations. It is a testament to Vacationland’s commitment to offering top-notch products and maintaining their reputation as a premier dealer in the industry.
Overall, I cannot express enough how wonderful my experience was at Vacationland. From their knowledgeable and friendly staff to the selection and excellent technical and post-sales support, they have truly set the bar high for customer satisfaction. If you are in the market for a camper, I wholeheartedly recommend paying Vacationland a visit!
Thank you, Joel and the staff at Vacationland, for making my camper purchase an unforgettable and delightful experience. I look forward to many amazing adventures in my new camper, thanks to your outstanding service and top-quality products.
Kendall and Joel were most helpful. no pressure. Highly recommend. The guys in the shop as well as we were becoming acquainted with our new rv.
Joel was very friendly and showed us different models that were comparable to what we were looking for. We ended up finding our new camper and we love it! Thank you again for helping us find a camper we love that will allow for our entire family to travel comfortably.
The entire staff at Vacationland, especially Joel, our salesman, and Little Mike, our guide to ALL, made us feel very comfortable, from beginning to end, in our search for our new RV. Absolutely no pressure felt, and full of knowledge the entire way! A very pleasant experience had by all!
We had a great experience with our purchase at Vacationland. The salesman that helped us took his time giving us several options that fit our needs and budget. The service team did a great job walking us through the ins and outs of the camper so we were ready to hit the road. 5 stars!
Had a wonderful experience at vacationland. T salesperson to t financial service were fantastic. Kendall showed us and taught us how how to use t trailer. He was amazing. So kind, patient, and knowledgeable. Has wonderful customer service skills. I would go no where else to buy a trailer.
I have been to a lot of RV dealerships in my life, I think vacationland is the best! I was happy to give them my business.
They were not pushy, not stalking you in the lot. They left things unlocked so you can go and look at your own pace. I highly suggest them! 10/10! We ended up making a purchase and both our sales(lady) Marisol and Mike the service guy who walked us threw all the bells and whistles made us feel heard and not rushed.
Very Friendly!! Took care of all our needs with the trailer. I called after they were closed to pick up our Trailer they answered and said we are closed, but we will pull your trailer out and leave it in the front for you.
Great place! We found our perfect trailer and got a great price, and professional delivery. New or used, their selection is amazing, and we were thrilled with the ease of financing and warranty.
Just got my brand new camper. this is the 2nd camper I have gotten from Vacationland. They were so helpful and patient. Answered all my questions and addressed all concerns. really went out of the way to be helpful.
We just bought our first camper at Vacationland and it was a stress free and informative process. We did come to the site knowing the model we wanted to see, but we had the opportunity to compare other models and manufacturers to really make sure we had what we wanted. Joel (sales) was able to move us through the process with ease, including our financing. He made sure the trailer was a good fit for us and our truck. Joel never pressured us and offered us a very fair price up front. With the financing process and the time of year we arranged the purchase, we were able to pick up the trailer about 10 days later. Mike (service) was very patient with us as he went through the use of all of the mechanicals and best practices of owning a trailer. He made sure we understood at each step before he moved on and I truly believe he wants every customer to have a great experience owning an RV. There were several other members of the staff who helped out in the process, from closing paperwork, to helping us grab a few essentials off the shelf (full retail store it seemed,) to explaining operation of a new bluetooth brake assist device. We had a great experience with the entire staff at Vacationland and we look forward to seeing them again when we eventually do need service.
Wonderful team at Vacationland! Joel was/is an amazing sales rep. Feels like family when we arrive, the whole team works together with all our questions. Will recommend this place to anyone shopping for an RV!!!
Wonderful customer service! Joel, Marisol and the whole team helped me and my husband to get our dream RV. They worked very hard to fit our needs.
Very warm & nice people!!!
The service team is over the top. Thanks for everything.
We will continue working with them in the future.
Very professional and customer friendly service. It was a great experience.
We have been going to Vacationland for years. Just bought our latest travel trailer from Joel. Great service, best pricing around.
We bought our KZ Sportsman Classic travel trailer in 2015 from Vacationland. Since then we have used Vacationland for all our service needs, including winterization and summarization every year.
They have advised us throughout the years of any extra service that was needed. I.e. wheel bearings, new tires, and roof seam repairs.
Special shout out to Mark in service for his good advice and attention to detail.
Thanks to Vacationland for nine years and many many miles of problem free traveling to and through 18 different states, with many more to come.
The entire team from sales to service was absolutely wonderful. A truly easy process!