Thank you to our generations of customers!
EXCELLENTTrustindex verifies that the original source of the review is Google. We first met Joel Zytko, Vacationland Sales Manager, at an RV tradeshow after we found a travel trailer that was the perfect fit for our family. I placed a $5 down payment and was able to hold the price with that. No one pressured us or made us feel the need to get in touch right away. Joel called later that week and was kind and thoughtful. I placed a larger down payment to hold the camper for over a month as I had surgery scheduled and needed time before I could make it in to finalize. They held it no problems, answered our questions, and got all the paperwork ready when I reached out and gave the word. Again, no pressure, no calls. When we arrived at the dealership to finalize the deal it was a wonderful experience with the team. Everyone we worked with was incredibly kind, patient, and genuinely helpful throughout the entire process. We never felt pressured, and all of our questions were answered thoroughly and honestly. It’s rare to find a team that truly cares about their customers the way yours does. The whole experience was smooth, transparent, and actually enjoyable. Thank you for being such good people and providing such great customer service — we really appreciate it! I look forward to storing my RV Travel Trailer with this group as I know they will take great care of it. Thanks again Vacationland Team!Posted onTrustindex verifies that the original source of the review is Google. Very friendly and accomadating.Posted onTrustindex verifies that the original source of the review is Google. It was a great experience working with Joel and his team at Vacationland! The day of my Aliner Scout pickup went perfectly. Thanks to Joel providing all details in advance to allow me to make the right pop up camper decision for my family and I. Special shout out to Vacationland team members Sandy Tiffany and Andrew for making the entire process easy.Posted onTrustindex verifies that the original source of the review is Google. Friendly and helpful sales staff. My Rokon was delivered on time as promised and Joel answered all my questions and concerns about my new motorcycle. Thank you Vacationland, JoaquinPosted onTrustindex verifies that the original source of the review is Google. Worked directly with Joel in my journey to getting a new NuCamp T@b 400. Negotiations were transparent, communication was accurate and on time. Once we had a deal in place, the store visit was excellent. Everyone was very nice, the facility is very clean and organized. I only have good things to say.Posted onTrustindex verifies that the original source of the review is Google. Top-notch Customer Service from Salesperson to Service department. The Entire Team is very friendly, approachable and knowledgeable in their departments. No high pressured sales person. I Highly recommend them for all your camping needs!!Posted onTrustindex verifies that the original source of the review is Google. We had the best experience purchasing our first travel trailer from Vacationland. Everything was easy from start to finish! We especially appreciated our final walkthrough, where Mike taught us all of the ins and outs of our camper. Thank you to the entire Vacationland team! We can’t imagine going anywhere else for all of our camping needs. :)Posted onTrustindex verifies that the original source of the review is Google. I cannot say enough about my experience with Vacationland in Big Rock, Illinois. Purchased a camper after seeing their display at the RV show a few weeks ago. I had a been looking at other dealers before the show. Went for the final walk thru on Friday. Joel and the rest of the crew could not have been nicer. Very professional and one of the least pressured purchasing experiences I have had. They will be the only place I am taking my future business to. Happy purchaser!Posted onTrustindex verifies that the original source of the review is Google. Outstanding service from Vacationland in Big Rock! Just before a big vacation trip, we were dealing with a very tricky intermittent trailer brake issue that kept popping up at the worst possible time. The team at Vacationland in Big Rock squeezed us in and patiently tracked down this hard-to-diagnose problem until it was fully resolved. Hats off to Mark and his crew for sticking with it, tackling a frustrating issue, and getting us safely back on the road. Their professionalism, problem-solving, and willingness to help made all the difference. Vacationland is truly a great place to have all of our RV service needs taken care of. Highly recommended!Posted onTrustindex verifies that the original source of the review is Google. Great place to deal with.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
